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Twilio: WhatsApp Business API Errors

  1. Investigating(current)
  2. Trending(upcoming)
  3. Workaround available(upcoming)
  4. Resolved(upcoming)

Executive summary

Twilio is investigating an ongoing incident affecting the WhatsApp Business API. Users may experience errors when attempting to send messages.

No verified workaround yet

None of the linked reports describe a mitigation. Follow this incident to hear when one appears.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 BlueskyShow
  1. [1]
    Bluesky First report
    ⚠️ Twilio is reporting an incident: WhatsApp Business API Errors(opens the official status page in a new tab)

    ⚠️ Twilio is reporting an incident: WhatsApp Business API Errors Investigating: We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages. We will provide another update in 1 hour or as soon as more information becomes available. t.lpl.dev/PM1PxbR

    by telescope.littleplanetlabs.comOpens the official status page 0upvotes 1comments

Timeline

  1. First report on Bluesky post

    ⚠️ Twilio is reporting an incident: WhatsApp Business API Errors

    Source
  2. Official statement

    ⚠️ Twilio is reporting an incident: WhatsApp Business API Errors Investigating: We are investigating an issue with the WhatsApp Business API.

    Source