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Twilio: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(current)

Executive summary

Twilio experienced an incident causing SMS delivery receipt delays when sending messages to Bouygues Telecom network subscribers in France. The issue has now been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

2 reports · 2 BlueskyShow
  1. [1]
    Bluesky First report
    ⚠️ Twilio is reporting an incident: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France(opens the official status page in a new tab)

    ⚠️ Twilio is reporting an incident: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France Investigating: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating… t.lpl.dev/B1JDgNx

    by telescope.littleplanetlabs.comOpens the official status page 0upvotes 1comments

  2. [2]
    Bluesky
    ✅ Resolved: Twilio - SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France(opens the official status page in a new tab)

    ✅ Resolved: Twilio - SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

    by telescope.littleplanetlabs.comOpens the official status page 0upvotes 0comments91% match

Timeline

  1. First report on Bluesky post

    ⚠️ Twilio is reporting an incident: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

    Source
  2. Official statement

    ⚠️ Twilio is reporting an incident: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France Investigating: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France.

    Source
  3. Official statement

    ✅ Resolved: Twilio - SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

    Source
  4. Status changed

    Status changed: investigating → resolved (official status page reports resolution).