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OpenAI: Incorrect cost data in Costs API exports

  1. Investigating(current)
  2. Trending(upcoming)
  3. Workaround available(upcoming)
  4. Resolved(upcoming)

Executive summary

OpenAI identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9. The team is currently working to correct the affected records and is monitoring the recovery process.

No verified workaround yet

None of the linked reports describe a mitigation. Follow this incident to hear when one appears.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Incorrect cost data in Costs API exports(opens official status page in a new tab)

    Status: Monitoring We have identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9. We are working to correct the affected records and will provide an update once recovery is confirmed.

    by openai status

Timeline

  1. First report on status page

    Incorrect cost data in Costs API exports

    Source
  2. Official statement

    Status: Monitoring We have identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9.

    Source