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Twilio: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(current)

Executive summary

Twilio customers experienced SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. The incident has now been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

2 reports · 2 BlueskyShow
  1. [1]
    Bluesky First report
    ⚠️ Twilio is reporting an incident: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes(opens the official status page in a new tab)

    ⚠️ Twilio is reporting an incident: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes Investigating: Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigati… t.lpl.dev/268nQ4O

    by telescope.littleplanetlabs.comOpens the official status page 0upvotes 1comments

  2. [2]
    Bluesky
    ✅ Resolved: Twilio - SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes(opens the official status page in a new tab)

    ✅ Resolved: Twilio - SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes

    by telescope.littleplanetlabs.comOpens the official status page 0upvotes 0comments93% match

Timeline

  1. First report on Bluesky post

    ⚠️ Twilio is reporting an incident: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes

    Source
  2. Official statement

    ⚠️ Twilio is reporting an incident: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes Investigating: Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes.

    Source
  3. Official statement

    ✅ Resolved: Twilio - SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes

    Source
  4. Status changed

    Status changed: investigating → resolved (official status page reports resolution).