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MongoDB: Issues rotating certificates for projects containing only Atlas Free and Flex clusters

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

An issue impacted certain MongoDB Atlas projects containing only Free or Flex clusters, preventing TLS certificates from rotating correctly and leading to connection failures. Remediation steps have been performed and the issue is now resolved while monitoring continues.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Issues rotating certificates for projects containing only Atlas Free and Flex clusters(opens official status page in a new tab)

    Identified: We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps. Monitoring: We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue. Update: We are continuing to monitor for any further issues. Update: We are…

    by mongodb status

Timeline

  1. First report on status page

    Issues rotating certificates for projects containing only Atlas Free and Flex clusters

    Source
  2. Official statement

    Identified: We have identified an issue impacting certain projects containing only Free or Flex clusters.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).