minorArchivedMongoDB

MongoDB: Admin Admin API: Intermittent Increase in 5xx errors

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

Users are experiencing intermittent failures when making API calls to the MongoDB Atlas Admin API, resulting in elevated HTTP 500 errors. A mitigation has been deployed and is currently being monitored.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report29 days ago
Admin Admin API: Intermittent Increase in 5xx errors(opens official status page in a new tab)
Investigating: We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues. Monitoring: We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this…
by mongodb status

Timeline

First report on status pageOct 9, 15:46 UTC
Admin Admin API: Intermittent Increase in 5xx errors
Source
Official statementOct 9, 15:46 UTC
Investigating: We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API.
Source
Status changedOct 9, 15:46 UTC
Status changed: new → archived (resolved more than 14 days ago).