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minorArchivedMongoDB

MongoDB: Issue impacting Atlas Search availability on certain clusters

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

An ongoing issue with MongoDB Atlas Search caused mongot crashes, potentially leading to search and vector search outages for a subset of users. The incident has been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

The issue was identified as an anomaly in the mongot service causing crashes.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Issue impacting Atlas Search availability on certain clusters(opens official status page in a new tab)

    Investigating: Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix. Identified: The issue has been identified and a fix is being implemented. Monitoring: A fix has been deployed and we are monitoring. Resolved: This incident has been resolved.

    by mongodb status

Timeline

  1. First report on status page

    Issue impacting Atlas Search availability on certain clusters

    Source
  2. Official statement

    Investigating: Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).