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bunny.net: Crypto Payment Failures

  1. Investigating(current)
  2. Trending(upcoming)
  3. Workaround available(upcoming)
  4. Resolved(upcoming)

Executive summary

bunny.net is investigating cryptocurrency transaction failures after a partner payment provider stopped its service following a security incident. Other payment methods and core bunny.net services remain operational.

No verified workaround yet

None of the linked reports describe a mitigation. Follow this incident to hear when one appears.

Official fix
Technical root cause

The cryptocurrency payment partner stopped its service after experiencing a security incident.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Crypto Payment Failures(opens official status page in a new tab)

    Investigating: We are currently investigating an issue with our partner payment provider for Crypto transaction failures. Update: Our cryptocurrency payment partner stopped its service after a security incident. Cryptocurrency payments and pending payments will continue when the partner starts its service again. Other payment methods and all bunny.net services work normally.

    by bunnynet status

Timeline

  1. First report on status page

    Crypto Payment Failures

    Source
  2. Official statement

    Investigating: We are currently investigating an issue with our partner payment provider for Crypto transaction failures.

    Source