minorArchivedOpenAI

OpenAI: New Ad Accounts failing to provision admins

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

The OpenAI Ads Manager service experienced operational issues, affecting new ad account provisioning. The issue has been resolved and all services are now fully recovered.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report16 days ago
New Ad Accounts failing to provision admins(opens official status page in a new tab)
Status: Resolved All impacted services have now fully recovered. Affected components Ads Manager (Operational) Ads API (Operational)
by openai status

Timeline

First report on status pageOct 23, 00:07 UTC
New Ad Accounts failing to provision admins
Source
Status changedOct 23, 00:07 UTC
Status changed: new → archived (resolved more than 14 days ago).
Official statementOct 23, 00:07 UTC
Status: Resolved All impacted services have now fully recovered.
Source