minorArchivedDigitalOcean

DigitalOcean: Cloud Control Panel and API

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(done)
Archived

Executive summary

Users are experiencing elevated 5xx errors for all API requests and may be unable to access the cloud.digitalocean.com control panel. The Engineering team is investigating the root cause.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report2 months ago
Cloud Control Panel and API(opens official status page in a new tab)
Investigating: Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products. Users may also be unable to access cloud.digitalocean.com. We are actively investigating the root cause and will provide updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience. Update:…
by digitalocean status

Timeline

First report on status pageSep 15, 19:11 UTC
Cloud Control Panel and API
Source
Official statementSep 15, 19:11 UTC
Investigating: Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel.
Source
Status changedSep 15, 19:11 UTC
Status changed: new → archived (resolved more than 14 days ago).