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highArchivedDigitalOcean

DigitalOcean: Account Registration, Droplets, and Related Services

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

DigitalOcean experienced an issue affecting new account registration, Reserved IPs, Snapshots, Droplets, Droplet-based services, Droplet Autoscale scaling operations, and DOKS cluster operations across multiple regions. The incident has since been resolved.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    Account Registration, Droplets, and Related Services(opens official status page in a new tab)

    Investigating: Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions. During this time, customers may be unable to create new accounts, create Droplets, allocate Reserved IPs, or perform Automated Backups and Snapshots operations. Droplet Autoscale scaling operations and DOKS cluster operations are also affected. Our Engineering team is actively investigating…

    by digitalocean status

Timeline

  1. First report on status page

    Account Registration, Droplets, and Related Services

    Source
  2. Official statement

    Investigating: Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).