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minorArchivedGitLab

GitLab: 404s on customers.gitlab.com

  1. Investigating(done)
  2. Trending(skipped)
  3. Workaround available(skipped)
  4. Resolved(done)
  5. Archived

Executive summary

Customers panel on customers.gitlab.com is experiencing 404 errors, which are currently being monitored and may be resolved soon. No specific cause has been determined yet.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix
Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow
  1. [1]
    Status First report
    404s on customers.gitlab.com(opens official status page in a new tab)

    October 20, 2026 21:56 UTC Investigating - We've investigating 404s on the customers panel. We'll update as we learn more October 20, 2026 22:47 UTC Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more. October 20, 2026 23:15 UTC Investigating - We’re continuing our investigation of 404s on the customers panel. We’ll update you as we learn more. October 20, 2026 23:51 UTC Monitoring - The Customers Portal is loading normally…

    by gitlab status

Timeline

  1. First report on status page

    404s on customers.gitlab.com

    Source
  2. Official statement

    October 20, 2026 21:56 UTC Investigating - We've investigating 404s on the customers panel.

    Source
  3. Status changed

    Status changed: new → archived (resolved more than 14 days ago).